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DHL Aviation
DHL AviationPosted Closes in 10 days · 29 Oct 2026

Check-in Agent

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Location
LiverpoolMerseyside

About the role

Great opportunity to work as a Check-In Agent for our client, one of the world's largest air service providers!

Staffline is recruiting Check-In Agents at Liverpool Airport!

The rate of pay is £13.15 per hour.

Overtime is available after working over 37.50 hours and is paid at £19.72 per hour.

This is a part time role working rotating shifts, 5 days on 3 days off. Shift timings are not set times, it can be anything from 02:30- 23:30.

Minimum 25 hours per week with opportunities for overtime.

Your Time at Work

As a Check-in Agent, you will be responsible for:

- Consistently delivering the highest customer service
- Making the customers' journey positively memorable
- Validating the customer's documentation for travel
- Processing customers for boarding
- Processing customers using manual and automated systems
- Assisting customers during disruption
- Ensuring compliance with both airline and airport policies
- This role requires standing for long periods of time

Applicants will be able to stand for longer periods. This is a role where you need to be on your feet for the duration of the shift.

Our Perfect Worker

Our perfect worker will be calm, friendly, and professional with excellent communication skills and will be passionate about customer service. You will have excellent organisational skills and be able to react to any given situation quickly and accurately.

Applicants will work well within a team and as an individual.

Due to the nature of this role, all candidates will be asked to provide references covering the last 5 years of employment. Candidates must have a clean criminal record.

Experience in a similar role is desirable, but not essential, as full training is provided.

Key Information and Benefits

- Earn £13.15 - £19.72 per hour
- 5 days on 3 days off
- Opportunities for overtime
- Monthly incentive bonus
- Temp to perm opportunity
- OnSite support from Staffline
- Canteen on site
- Free car parking on site
- Good links to public transport
- Uniform provided + PPE provided
- Full training provided

Job Ref: 1DHLLEJ

About Staffline

Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.

Important Information

- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.
- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

Key details

Contract type
Temporary
Industry
Customer Service
Trade
Agent
Job role
Customer Service Agent
Client
DHL Aviation
Posted
1 Oct 2026
Closes
29 Oct 2026
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