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Front of House Officer

Posted on February 14th, 2025

Search London

£18.01 per hour

Type of Job: Permanent

Great opportunity to work as a Front of House Officer for G4S, a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.

G4S is recruiting for a Front of House Receptionist to work in London.

The rate of pay is £18.01 per hour.

The successful candidate will need to have over 1 years experience in Security and Front of House.

You will also need to hold a valid SIA.

The shift pattern is working Monday - Friday, 7am to 5pm. This is a full-time permanent contract, covering 50 hours per week. You will need to be flexible to work shifts Monday to Friday.

Your Time at Work

As a Front of House Officer and first point of contact for customers, you are the key to providing that welcoming first and lasting impression to our guests.

A good receptionist has a warm and friendly demeanor. They are team players and effective communicators. They must be highly organized and use their eye for quality to provide the highest level of hospitality when working on reception.

You will have the following responsibilities:

- Welcome guests to the venue, making them feel comfortable, important and at home
- Greet customers during their departure
- Monitor queue and assist waiting staff/guests when needed
- You will do relevant spot checks such as overseeing staff/visitors ID's
- Address customer queries
- Maintain a clean reception area
- Any other duties that may be required from time to time for the smooth running of the business

Our Perfect Worker

Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key.

Other key requirements:

- Excellent customer service skills
- Organisational skills
- Problem-solving
- Pro-active
- Well-spoken
- Compassionate
- Friendliness
- Polished appearance
- A true team player with strong work ethic

Previous Front of House experience is desirable.

We are looking for people who currently hold a valid SIA licence.

Key Information and Benefits

5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual).
- Workplace pension scheme.
- Life assurance benefit.
- Financial support for SIA Licence & renewal.
- Contributory Healthcare Scheme.
- Eye care vouchers.
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme.
- Free uniform provided.
- Onsite canteen with Tea and Coffee Facilities
- Onsite Gym with discounted memberships.

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

G4S