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Control Room Officer

Posted on February 3rd, 2025

Search Central London

£13.97 per hour

Type of Job: Permanent

We have an exciting opportunity for an experienced Security Controller to join the Allied Universal team, working for a high-profile corporate client in London. This role is ideal for a highly motivated individual with a strong background in security operations, access control, and CCTV monitoring.

As a Security Controller, you will be responsible for monitoring the access control and CCTV systems, ensuring the safety and security of all individuals on-site. You will coordinate and escalate responses to incidents, proactively uphold site regulations, and support overall security operations.

Hours: 42 hours per week
Shift pattern: 4 on, 4 off rotation - Day Shifts (flexibility is required for night shifts, when operationally needed).
Location: London
Pay rate: £13.97

For this position, we will require you to hold a valid SIA CCTV License.

Your Time at Work
- CCTV & Access Control Monitoring - Operate and monitor all CCTV and access control systems effectively, ensuring compliance with operational procedures and GDPR regulations.
- Incident Response & Coordination - Deploy and coordinate security staff in response to incidents, ensuring robust evidence gathering, conducting dynamic risk assessments, and keeping key personnel informed.
- Health & Safety Compliance - Ensure all site rules, regulations, and safety standards are upheld at all times, adhering to Section 7 of the Health and Safety at Work Act.
- Fire System Monitoring - Monitor fire systems, respond to fire alarm activations, and ensure faults and incidents are properly logged.
- Control Room Equipment Maintenance - Conduct regular checks on CCTV and other control room equipment to ensure they remain fully operational.
- Access & Key Control - Issue radios, passes, and keys to authorized personnel, maintaining accurate logs of all transactions.
- Safety & Emergency Checks - Perform regular checks on emergency telephones, lift emergency systems, and fire exits, reporting and logging any faults.
- Incident Investigation Support - Assist in investigations using CCTV footage, providing clear and accurate reports for security management.
- Record-Keeping & Handover - Maintain detailed records of incidents and actions taken, ensuring a comprehensive handover for security management.
- Out-of-Hours Access Control - Oversee site access during non-operational hours, ensuring only authorized personnel gain entry.
- Support to Security Management - Assist the Management Team with any additional duties as required.

Our Perfect Worker
To be part of the team culture and respect your colleagues.
First class Communication skills at all different levels.
Being well groomed and always immaculately presented
Share ideas at how we can improve our own performance and how we can improve our service delivery.
Have a genuine, warm, and positive winning mentality.
Be able to follow instruction but also be an able to make critical decision when required.
Be comfortable at taking ownership of questions and issues, then find appropriate solutions.

Key Information and Benefits
Excellent salary of £13.97 per hour.
5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (subject to shift pattern and accrual)
Workplace Pension Scheme
Life Assurance benefit
Financial support for SIA Licence & renewal
Contributory Healthcare Scheme
Eyecare vouchers
Employee Discount Scheme
Progression, training and development opportunities
Refer a friend scheme
Free uniform provided

Job ref 1ALS

About Staffline
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Allied Universal Security Services