Posted on January 31st, 2025
Allied Universal are looking for Front of house/Concierge Security Officer to work as part of a team on a prestigious new contract.
This is a high-profile location, and the standards required by G4S and the Customer are of the highest order. Location London, Holborn.
Working (Mon-Fri) and shift times will be between 9am to 9pm.
The rate of pay is £16.00 per hour.
Your Time at Work
As a Front of house/Concierge Security Officer, your duties will include:
Front of House duties including meet & greet and acting as the first point of contact for
anyone entering the premises
Provide a first-class user experience to all employees and visitors coming to site with an
exemplary customer service approach
Manage visitor management system including verification of identities and permits of
personnel entering premises
Emergency Management and support any unforeseen events by acting as a physical
security deterrent to the site
Ensure compliance to clients and company procedures through the production of written
and oral reports
Access Control Management according to client's compliance guidelines : production and
administration of access cards and requests
Assisting with Facilities (Soft FM) and administrative duties including management of
deliveries, supporting meeting / events set-up and performing ad hoc requests
The FoH/ Concierge is the go-to person on site and should develop strong relationships
with stakeholders and gain extensive knowledge of the occupants, functions, and
departments
Liaise with building management (including Landlord security) on site operations including
sharing of knowledge of any risks / threats in the immediate area
Act as a Fire Marshall in the event of an evacuation
Our Perfect Worker
Proven experience in a customer service role within a Security environment.
Good understanding of all Security / H&S procedures
Skills and abilities
To be able to use security equipment to a good standard
Use of technology/computer literate in MS Office
To be able to undertake investigations and produce concise reports
Personal qualities
Highest levels of integrity and professionalism required at all times
Smart appearance
Courteous and customer focused
Effective decision making and judgment
Assertiveness with strong influencing skills
Strong interpersonal skills - building trust and support
Good communication skills - written and oral
Adherence to company policies & operating procedures
Correct application of Assignment Instructions across all duties
Demonstration and application of 'soft' personable skills
You will need a SIA Front Line / Door Supervisor Licence
Join Allied Universal Europe and you can enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer personal training and support to develop your career. You'll be in safe hands from our induction and on-site training to regular reviews and growth opportunities.
Key Information and Benefits
Excellent salary of £16.00 per hour
Opportunity for overtime
5.6 weeks paid holiday (8 of these days will be in lieu of bank holidays - subject to shift pattern and accrual)
Workplace pension scheme
Life assurance benefit
Financial support for SIA Licence & renewal
Contributory Healthcare Scheme & Eyecare vouchers
Employee Discount Schemes
Progression, training & development opportunities
Refer a friend scheme
Free uniform provided
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.