Position: Security Officer
Location: Birmingham
Pay Rate: £12.00 per hour
Hours: Average 42 hours per week
Shifts: Days only - 4 on 4 off 7:00 AM - 7:00 PM

DS and CCTV license required

We are recruiting a Security Officer to join our team at a site in Birmingham. The individual will play a key role in delivering a best-in-class experience for this new, state-of-the-art workplace in Birmingham City Centre, following extensive investment and redevelopment. This is an exciting and unique opportunity to work with a key player in the UK commercial property market, in the heart of Birmingham's vibrant business district, in the strategically important office sector.

Your Time at Work

- Act as ambassador for our clients building and always maintain a welcoming approach and professional appearance.
- Welcome all occupiers and guests into the building with a genuine greeting andrespond to people with a smile or reassuring gesture
- Greet customers during their departure
- Being well groomed and always immaculately presented
- Address customer queries politely and professionally
- Tend to special Guest needs and requests
- Maintain a clean reception area
- Any other duties that may be required from time to time for the smooth running of the business
- Controlling access in and out of the building
- Patrolling the premises and ensuring correct adherence to all reporting structures, maintaining correct protocol
- Dealing with disturbances/ issues and security incidents calmly and professionally
- To comply with the Companys Policies, Management Plans and Procedures
- Observe Health and Safety and manual handling risk assessment practices in line with the sites Assignment Instructions and SOPs
- To be able to write in-depth reports on incidents and the day-to-day checks of the site
- Maintain excellent site knowledge of both the building and surrounding area in order to effectively answer any questions from building users
- To have excellent timekeeping and organisational skills
- Be aware of personal responsibilities regarding the site policies and procedures and relevant UK domestic legislation directives and comply with them
- Be observant and have a full understanding of building security SOPs in order to ensure the security of the building and its users

Please note, there is no staff parking on site.

Our Perfect Worker

It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Required -

- Security experience essential
- To be part of the team culture and have a strong work ethic
- First-class communication skills at all different levels
- Have a genuine, warm, welcoming, and positive winning mentality.
- Be able to follow instruction but also be an able to make critical decision when required
- Be comfortable at taking ownership of questions and issues, then find appropriate solutions
- Door Supervisor Licence, valid First Aid certificate & CCTV Licence essential
- Excellent customer service skills
- Organisational skills
- Problem-solving
- Pro-active
- Well-spoken
- Compassionate

Key Information and Benefits

- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided

Job Ref: (G247)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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