Intelligence & Control Room Manager
We are looking for an Intelligence & Control Room Manager who has exceptional leadership skills that can manage the operation, which is operational 24hrs per day, 7 days per week.
This is a full time permanent position, working 50 hours across Monday to Sunday 07:00 to 17:00 or as the business needs dictate.

Candidates who have experience of managing crime statistics on criminal activity is desired along with a door supervisor license, CCTV license and a full UK driving license is essential for this role.

Applications will only be accepted with a up to date CV

Your Time at Work
You will work managing a team covering the Queen Elizabeth Olympic Park, providing and reducing crime throughout, you will also:
- Investigate all incidents and crimes that occur.
- Crime trends and statistics of criminal offences on and around the park and report your findings.
- Known and persistent offender information and plans for reduction.
- Serious incident tracking and management.
- Intelligence sharing with venues, partners and external agencies.
- Develop and maintain working relationships with the Police, agencies and other venues.
- Develop and maintain working relationships with the venues of QEOP and wider security network.
- Collate and ensure detailed written reports are completed of all security incidents.
- Provide oral, written briefings and presentations as appropriate when required to both venues and security personnel on current crime related issues in and around the park.

You will also be responsible for the operations with the Control Room, which includes;
- The management of the emergency alarm receiving centre.
- Health, safety & welfare of staff.
- Business continuity planning centered on the continued operation of the control room and grounds.
- Venues, buildings and public space security and safety.
- Leadership and direction to control room staff on duty to ensure all issues are dealt with correctly.
- Management and support for out of hour functions.
- Complete weekly and monthly audits on key activities and equipment within the control room.
- Provide continued training and coaching to control room staff to enhance performance and provide job enrichment.
- Review the performance and quality of control room staff on a monthly basis to achieve high performance standards.
- Day to day management and rostering of staff, whilst maintaining levels.
- Monitor and manage CCTV, radios and all systems to ensure they are fully functional at all times.
- Any other reasonable request from the management team.

Our Perfect Worker
You will use your experience to identify situations before they happen and respond accordingly to those that do, in a robust and professional manner.

Equally as important is your ability to deliver a great customer experience to help create the unique atmosphere this amazing venue has to offer.

Key Information and Benefits
Benefits
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Overtime available, if desired
- Financial support for SIA Licence renewal
- Contributory Healthcare Scheme
- Eye care vouchers
- Employee Perks at Work Discount Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more.
- Progression, training & development opportunities
- Free uniform provided

About Staffline
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!


Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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